You shouldn’t have to choose between compassion and financial security. This workshop will help you hold both, by making sense of why cancellation boundaries feel hard to hold and building practical strategies for responding differently.
When a policy becomes personal
You have a cancellation policy. It is written into your terms and conditions.
But when a client cancels an hour before their session, because they had a personal emergency, things get complicated.
Holding the boundary can feel surprisingly hard. And even harder when the situation is more complex. What if the client is also a colleague? What if they have a chronic illness?
You might worry about the relationship. About coming across as cold, punitive, or more interested in money than your client’s wellbeing. Or you might feel relieve that the session has been cancelled, because you are overloaded and need time to catch up. Which makes you feel guilty about charging.
So, you are lenient. You absorb the loss. You tell yourself that it’s fine. And then it happens again.
Late cancellations and DNAs are a common financial challenge in independent, relationship-based work. And they come with costs that are not just financial: loss of confidence, resentment, burnout, and the sense that you are not managing something that should feel straightforward.
From hesitation to confident boundaries
Difficulties with financial boundaries are rarely about knowledge and competence. Money can stir up complicated feelings in relationships, which are influenced by the values that drew you into the work, the professional culture you trained in, and your personal money history.
In this workshop, I will help you explore these factors in more depth and then translate that understanding into practical tools and responses that you can use in your work.
